June Updates

🧠 eProActive Version 9.0.30: Smarter Automation, Stronger Protection, Smoother Experience

We’ve upgraded our eProActive platform to Version 9.0.30 — bringing powerful new features, improvements, and security enhancements that make your IT experience safer, faster, and more efficient.

🛡️ Patch Intelligence AI — Smarter Updates, Less Risk

Our patching engine is now backed by AI! It can automatically flag risky or unstable updates before they’re installed, helping us avoid issues and keep your systems secure without breaking critical apps.

➡️ Benefit: Fewer patch-related disruptions, with smarter update decisions driven by AI.

📂 New! File Transfer Automation

Need to roll out a new config file or update across your devices? Now we can instantly send files to all your endpoints at once — no manual steps required.

➡️ Benefit: Faster deployments and consistent configurations with one click.

🎥 Background Mode: Support Without Interruptions

We can now work on your devices in the background — without interrupting presentations, meetings, or day-to-day tasks.

➡️ Benefit: Smoother support during business hours. Your team stays focused while we handle fixes quietly in the background.

📱Improved Mac, iPhone, and Android Management

We now have better control over mobile and Apple devices, including:

  • Lock, erase, and manage macOS remotely

  • More detailed Apple patching and update control

  • Device-specific overrides for mobile policies

➡️ Benefit: Better protection and easier support for your phones, tablets, and Macs.

💽 Enhanced Backup Options

  • Faster cloud restores and more control over syncing local/cloud backups

  • Granular backup selection for Google Workspace and SaaS apps

➡️ Benefit: Improved disaster recovery and backup management for your critical cloud and endpoint data.

🧰 Automation & Custom Fields: More Control Behind the Scenes

  • New monitoring rules to detect software changes and service issues

  • Custom field tabs help us better track your device details and streamline onboarding

➡️ Benefit: Faster setup, deeper insights, and more accurate automation of everyday IT tasks.

🕵️ Patching Enhancements

  • Patch staging before maintenance windows = faster update cycles

  • Clearer prompts for end users before reboots

  • Linux patch CVE severity scores are now included

➡️ Benefit: Smoother patch cycles, fewer surprises, and improved security visibility.

🛠️ Under-the-Hood Fixes & Improvements

We’ve resolved hundreds of minor issues and polished dozens of features:

  • More accurate device health info

  • Better support for complex networks and cloud environments

  • Improved automation scheduling and error messaging

➡️ Benefit: More reliability, fewer errors, and faster response times when things go wrong.

🔐 eProActive Update: Endpoint Detection & Response (EDR)

Our EDR solution within the eProActive stack has just become even more powerful with enhanced detection and deeper integrations:

  • 🖥️ Expanded Antivirus Visibility – Now includes insights from built-in macOS XProtect and Windows Defender for Endpoint, improving detection on both platforms.

  • 🧠 Smarter Alerting – Huntress now correlates bursts of antivirus activity into one high-fidelity signal, cutting through noise to spot real threats faster.

👥 Office 365 Management (Celeratec Manage365): Now With More Control

💼 Executive Reports On-Demand:

Fully brandable Executive Reports that include licensing, standards compliance, Secure Score data, and more, perfect for reviews or compliance documentation.

✅ Compliance Made Simple:

Ability to apply settings based on known standards like CIS, CISA, Essentials 8, etc. to meet your specific compliance needs.

🧑‍💼 Group & License Management, Simplified:

Manage dynamic groups, email aliases, and apply bulk license changes — without ever needing PowerShell.

🚀 Autopilot Device Enrollment Gets a Boost:

Add devices using barcode scanners, CSVs, or Intune portal exports. Quick, flexible, and efficient.

🛠️ Quality of Life Enhancements:

  • Out-of-office and mailbox permissions in one place

  • Auto-fix broken Exchange permissions

  • One-click automapping settings

  • Enhanced SharePoint and OneDrive shortcut tools

  • Tons of new standards added, including:

    • DMARC enforcement

    • Phishing protection for forms

    • CAPTCHA meeting gatekeeping

    • SharePoint restrictions for unmanaged devices

    • Safe Links policies

    • Internal email encryption confirmations

These upgrades make Microsoft 365 safer, easier for us to manage, and more compliant..

👥 Office 365 Security: Managed Identity Threat Detection & Response (ITDR)

We’ve upgraded our security layer of identity protection for Office 365 environments with new advanced response capabilities:

  • 🔒 Disable Compromised Accounts Automatically – Our system can now automatically disable Active Directory-synced (hybrid) identities when threats are detected.

  • ⚙️ Partner-Controlled or Automated – Accounts can be disabled automatically by our analysts or manually by our team based on alert context, helping stop threats quickly and reduce exposure.

  • 🚨 Failure Alerts – If a disablement fails, a new alert ensures we take immediate follow-up action.

🎓 Celeratec Security Awareness Training (SAT)

Employee Phishing targeted training just got smarter with new learning automation features:

  • 📚 Just-in-Time Training – When an incident occurs, our platform will automatically recommend specific SAT training episodes that match the type of threat.

  • 🧩 Easy Assignment & Tracking – These can be assigned with one click and tracked for completion across your organization.

  • 💡 Maximize Your Protection – This feature helps turn real incidents into learning opportunities, strengthening your team against similar threats in the future.

💻 eRemote Update: Build 25.4.20 - Smoother, More Secure Remote Access

We’ve upgraded our secure remote support tool, eRemote, to the latest version. Here’s what’s new and how it benefits you:

  • ✅ More Stable Remote Sessions – Resolved crash issues when techs switch to admin mode, especially helpful on Mac systems.

  • 🛠️ Improved Mac Compatibility – Corrected date display issues for Mac operating systems and fixed icon visibility in dark mode.

  • 🔒 Better Login Security – Updated how login errors display for tighter security and a smoother experience for AD and LDAP users.

  • 🎨 Fresh New Look – Optional light teal theme added for a cleaner and more modern interface.

  • 💼 Enhanced User Control – Fixed permission settings for advanced remote commands and improved navigation on the Host session list.

  • 🧠 Deeper Support Insight – Fixed issues where some program data was missing during elevation events, improving support accuracy.

These updates mean faster, more reliable remote assistance with fewer interruptions — just how support should be.